Privacy Policy

Last updated: May 2026

Welcome to Urban Baazaar ('we', 'our', 'us'). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website urbanbaazaar.in.

1. Information We Collect

We collect information you provide directly to us, such as:

Name, email address, phone number, and delivery address when you place an order
Payment information (processed securely — we do not store card details)
Messages or queries you send us via email, WhatsApp, or contact forms

We also automatically collect certain information when you visit our site, including your IP address, browser type, pages visited, and time spent on pages (via cookies and analytics tools).

2. How We Use Your Information

To process and fulfil your orders
To send order confirmations, shipping updates, and delivery notifications
To respond to your queries and provide customer support
To improve our website and product offerings
To send promotional offers and updates (only if you have opted in)

3. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Delivery and logistics partners to fulfil your orders
Payment gateways to process transactions securely
Government or legal authorities if required by law

5. Data Security

We use industry-standard security measures to protect your personal data. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.